Monday, January 31, 2011

Office 2010 and the Dell OMCI client

When I first started to deploy Windows 7 using ConfigMgr our task sequence included Office 2010 Professional Plus. Early on I noticed that during the deployment Office 2010 would never get installed yet all other application were. All of my image development is done using Hyper-V (which worked without issue) and this only occurred on physical machines. After going over countless ConfigMgr logs, recreating task sequences and internet searches I found a random post mentioning that the Dell OMCI client changes permissions on two folders:

C:\Windows\System32\winevt
C:\Windows\System32\winevt\Logs

The permission change on these two folders can also prevent Office 2010 from installing. Once I moved the Dell OMCI install to the end of the task sequence so that it installed after Office 2010 I had no issues.