Saturday, January 26, 2013

Your Profile was not loaded correctly error on windows 7

I’ve had a few instances lately where corrupt profiles have prevented me from logging into with a Windows 7 or Server 2008 R2 machine. At the time of logon, the logon process takes a while and then I get the following error:

Your user profile was not loaded correctly. You have been logged on with a temporary profile. Changes you make to this profile will be lost when you log off. Please see event log for details or contact your administrator.

Also in the Event Viewer (Application) you have an entry for Event ID 1511. Normally this isn’t a big deal because you can log onto the machine with a different admin account and delete the problem profile. Only in this case when you go to remove the profile it doesn’t exist. I came across the following Microsoft article – KB947242 that deals with this issue. If you open regedit and Navigate to:

HKLM\Software\Microsoft\Windows NT\CurrentVersion\ProfielList

You will find a list of profiles that are identified by their SID. Locate the SID of the account in question (It will probably be called SID.bak) and delete the entry. Log off of the system and log back in using the problem account.